Maison Bouquet Ltd. Co. offers a 30 day money back guarantee.  It is the customer's responsibility to inspect the order once it is received and contact us immediately if the product is not acceptable.  Should an item not meet your needs in any way, we will gladly replace it or return it within 30 days from the date of order as long as it is received back in unused and original condition.  Any open bottles of oils are not returnable! Lampes are never defective unless broken.  We check all lampes to insure quality prior to shipping.  Any damages after leaving the shipping department will be the responsibility of the shipping carrier (Fedex, UPS).  All return shipping charges will be the customer`s responsibility.
 
For returns, please contact us at 318-361-0263 or email us at:  orders@maisonbouquet.com
 
We will not refund money for products returned without authorization.  Please call first before shipping your product back to us.

Absolutely NO RETURNS on CLEARANCE ITEMS.  

Lampe Berger and Lampe Berger Oils